Questions, answered.
Clear information about offers, shipping, returns, tracking and your AutoCleanify account.
Offers & ordering
How does Buy 2, Get 1 Free work?
Choose the offer on an eligible product page. Three bottles are included and you pay for two. No discount code is required.
How does Buy 3, Get 2 Free work?
Choose the offer on an eligible product page. Five bottles are included and you pay for three. The quantity and pricing are applied automatically.
Do I need a discount code?
No. Eligible quantity offers are applied automatically when you select the offer on the product page.
Can I create an account?
Yes. Use the account icon in the header to create an account, log in, manage your details and access order information.
Shipping & returns
When is shipping free?
Free shipping is available on orders over $50. Available shipping methods and delivery estimates are shown at checkout.
How do I receive tracking updates?
Order confirmation and available shipping updates are sent to the email address used at checkout.
What is the 30-day money-back guarantee?
If something is not right, contact AutoCleanify within 30 days of delivery so support can help with the next steps.
What if my order arrives damaged or incorrect?
Contact support with your order number and clear photos when relevant so the issue can be reviewed quickly.
Account & support
Do I need an account to order?
No. You can checkout as a guest when available, or create an account to keep your details and orders in one place.
What should I include when contacting support?
If your question is about an existing order, include your order number and the email address used at checkout.
Where are product application instructions?
Product-specific directions, FAQs and application guidance are shown on the relevant product page so the instructions match the item you purchased.